We offer shipping to various destinations, each with specific rates and conditions. Please find the detailed shipping information for different regions below:

​

Shipping to Germany:

• For orders valued between 0€-60€, the shipping cost is 5€.

• Orders exceeding 60€ qualify for free shipping within Germany.

​

Shipping to the USA:

• Glassart items: Shipping cost is 24.50€.

• Jewelry items: Shipping cost is 15.99€.

• Free shipping is available for orders over 250€ to the USA.

​

Shipping to the following countries: (Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Finland, France, Greece, Ireland, Italy, Monaco, Netherlands, Portugal, Romania, Spain, Sweden, Poland, Estonia)

• Glassart items: Shipping cost is 14.50€.

• Jewelry items: Shipping cost is 8€.

• Free shipping is applicable for orders over 150€ to these countries.

​

Shipping to all countries not listed above:

• Glassart items: Shipping cost is 29€.

• Jewelry items: Shipping cost is 19€.

• ​

Please note that delivery times may vary based on your location and the shipping method chosen. All shipping costs are displayed during the checkout process before finalizing your purchase.

For any further inquiries or specific shipping-related questions, feel free to contact our customer support team. We strive to provide the best shipping services and ensure a smooth delivery experience for our customers.

​

​

Return Shipping Policy

We at Schrade Glassart understand that there might be instances where a return is necessary. To facilitate this process, please review our return policy below:

​

Refunds for Damaged Goods Caused by Shipping:

In the unfortunate event that you receive items that have been damaged during the shipping process, you must inform us within the first seven days after receiving the goods. To initiate the refund process, it is essential to provide images of the damaged goods and the condition of the shipping package. This information is critical to facilitate a prompt refund or replacement.

​

Return Procedure:

If you wish to return an item for reasons other than damage, you must notify us within the first 30 days after receiving the goods. Please send the item back to the following address: Louis Schrade Im Engländlein 13 97892 Kreuzwertheim Germany

​

Return Shipping Requirements:

• The returned package must have insurance and a tracking number to ensure its safe return to us.

• The costs associated with shipping the item back for a return are to be covered by the customer.

• Please ensure that the goods are in their original condition; if the items are not returned in their original state, a refund may not be issued.

Upon receiving the returned item and confirming that it meets our return policy criteria, we will process the refund for the product's cost. Please note that shipping costs will not be refunded unless the return is due to an error on our part.

For any inquiries or to initiate a return, please contact us. We are here to assist you throughout the return process and address any questions or concerns you may have.